1、After the equipment acceptance, we guarantee the quality with one
year, and serve in time when need. Once equipment goes wrong, after
receiving information, under the condition that there is no special
things, maintenance man will respond with 48 hours.
2、Beyond the period of warranty, this company will offer technological service and customer service for life
Installation and adjustment
※After the equipments are arrived at the customer’s site, the
customers is responsible for unpacking and arranging the equipment
according to the placement drawing; and do under our install-adjust
※ According to requirement of water, electricity, hydraulic oil, air
and the demands of quality level and pipeline, the User should connect
the wire, cable and pipe of water, air and steam to the special position
ordered in the installation area of production line ahead of time.
Other relevant matching equipment and project should be finished before
we adjust our equipment.
※ We’ll bring a suit of portable installation and adjustment tools
ourselves during the period of installing and adjusting, the other
instruments we need should be furnished by the customer for free
including hydraulic oil, pipeline, antirust preventer etc. that needed
in the installation and adjustment site.
※ The customer should dispatch the capable person to accept training in the installing site.
We are responsible for offering the technical training to user. The
training content includes the structure and maintenance of the
equipments, control and operation of the equipments. The training
lessons are finished in the process of installation and adjustment.
Through training, users' technical staff can grasp and the skill of
operation and maintenance proficiently, and deal with the general
troubles in time.
We guarantee the goods offered are brand-new, unused, with latest
design and suitable material made, and we guarantee the specification of
the equipments is consonance with the contract.
We are responsible for the fault and damage of the production line
caused by our design, technology, manufacture, installation, adjustment
and material defect etc that all belong to our responsibility.
Offer 12 months maintenance period to the problem that caused by our
design, manufacture and the material quality, and offer the relevant
parts and effective service for free for above reason. We will offer a
widely and favorable technical support, after service all the time after